|
Payment
Sorry at the moment I only
take cash, money orders or internet bank deposits. I
don't have VISA or Master card set up yet.
I will not ship until the payment has cleared. You must contact me first,
via email or phone, before paying for your dragon to ensure that the
reptile is still available. My stock tends to move quickly and
it is important to make contact with me first.
I cannot hold an animal without
complete payment or a 25% non-refundable deposit. The longest I
will hold an animal prior to shipping is 3 weeks
Bearded dragon prices also vary depending on the coloration and
size of the animal selected. Feel free to ask me for further explanation in these
cases. Quantity discounts may be possible.
***Note*** I cannot be held
responsible for knowing all the regulations for reptile
ownership in every province or state. Please know your local laws first
before buying a dragon.
Guarantee
I guarantee that you
are satisfied and are happy with your purchase. If for any
reason you are unsatisfied with the animal upon arrival, I ask
that you please contact me within 24 hours to discuss a
return/refund. Refunds must be put
into process within 24 hours of arrival and the reptile must be
returned to me within 48 hours. Satisfaction refunds are for the
animal only I can not reimburse transportation costs.
I also offer an extended health
guarantee for up to 20 days. For this guarantee to be
activated,... you must notify me right away of any health
concerns. Proper husbandry and care instructions must be
followed for a refund to be possible. All refunds are dependent
on the animal being shipped back to me asap. Health refunds
include the cost of the animal and I cover shipping costs.
Refunds are limited to the purchase price.
I will only accept returns on animals that have been quarantined
properly. Due to the presence of viruses in the reptile market,
I am unable to accept returns on animals that have been in any
contact with others for fear of contamination. Please understand
that another reptile could pass contagions that could devastate
my collection. If you chose to co-habitat your new reptile or
introduce it to another reptile, any guarantee is void.
If you are returning an animal you the customer
must make arrangements to do so promptly. This is crucial to the
health of the animal as shipping and being transferred to new
enclosures can stress and compromise the well-being of the
reptile. For satisfaction refunds, your reptile must be returned
to me within 48 hours. For health refunds, your reptile must be
returned to me as soon as directed within the extended 20 day
period.
*Just a reminder about the colours
of your bearded dragon *
Bearded dragons color depends on the type of set up, lighting
provided, diet, age, psychology, stress, etc. of your dragon.
Please be assured that I do everything I can to represent my
dragons honestly. I sell bearded dragons with the price adjusted
to coloration showing at the time of the specific photography
session,.. or sale,... but I also take into account genetic
potential as your dragon matures. I have gone to great lengths
to bring in Dragons with exceptionally high colour and strong
genetics. I have also made sure that the dragons I am using are
from Top bloodlines and genetic strains yet are unrelated to
keep your dragons healthy.
I guarantee your satisfaction upon arrival of the dragon. If you
do not feel that the dragon you received looks like the color in
the photo you were sent,... or you are unsatisfied for any
reason, ..you may be entitled to a refund if you contact me
within 24 hours (as discussed in the previous section). However,
because there are so many factors that play into dragon
coloration, I cannot guarantee the color for months or years
after the dragon is out of my care. Since I do not inbreed for
color, most of my babies can develop patterns and coloration
that are unique and individual. In the case of new crosses
(pairs who I have not bred before), I sell according to the
color "as I see it" in the babies.
All of my baby dragons, even the duller ones, have great genetic
potential when it comes to color. Each case will vary greatly
and will depend on numerous different factors; many of which are
not in my control. Some dull ones wind up coloring-up very
brightly, while some bright babies do not maintain their initial
color. The pricing reflects what I see in the babies and
parents, and represents my best guess for color in the future.
Sexing: I do my best to offer
accurate sexing on all of my reptiles. Please be aware that many
species are difficult to sex at a young age. If sexing is
guaranteed, any mis-sexed animals must be returned or exchanged
within 30 days.
Wholesale: Any animals ordered
wholesale are guaranteed live, healthy arrival. No extended
guarantee applies.
I do not sell to customers under the
age of 18 without parental consent.
Customer Support:
I care greatly about the health of my reptile and go
above-and-beyond for the care of my breeders and hatchlings. If
you notice any problems with any of my reptiles, please contact
me immediately. I believe strongly in good customer support, and
will be happy to help you far into the future with your
purchase. I feel that if you follow the care regiment that I
offer, your reptile should live a healthy and happy life.
Please be aware that reptiles often
require a period of time to adjust to new surroundings. It is
normal for animals to be skittish or shy of eating immediately
after being placed in a new setup. I have had great luck with
reports of most of our animals eating immediately and adjusting
quickly, but I will be happy to walk with you through this
period to ensure that all husbandry issues are addressed and
that this adjustment period does not last too long.
Trades:
I rarely accept trades, but
will only consider them from good breeders or owners who care
for their dragons health first and for most. I will only take
trades from fat healthy stock and strong fat bellied hatchlings
or juveniles. If you request a trade, my policy is that you
must ship first. Upon receiving the animal, I will promptly ship
back to you. I may ask for references, and you are free to
inquire about mine.
|