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Purchasing your new dragon
and our guarantee


 

 

Payment

Sorry at the moment I only  take  cash, money orders or internet bank deposits.  I don't have  VISA or Master card set up yet.
 I will not ship until the payment has cleared. You must contact me first, via email or phone, before paying for your dragon to ensure that the reptile is still available. My stock tends to move quickly and it is important to make contact with me first.

I cannot hold an animal without complete payment or a 25% non-refundable deposit. The longest I will hold an animal prior to shipping is 3 weeks

Bearded dragon prices also vary  depending on the coloration and size of the animal selected. Feel free to ask me for further explanation in these cases. Quantity discounts may be possible.


 

***Note*** I cannot be held responsible for knowing all the regulations for reptile ownership in every province or state. Please know your local laws first before buying a dragon.

Guarantee

I guarantee that you are satisfied and are happy with your purchase. If for any reason you are unsatisfied with the animal upon arrival, I ask that you please contact me within 24 hours to discuss a return/refund. Refunds must be put into process within 24 hours of arrival and the reptile must be returned to me within 48 hours. Satisfaction refunds are for the animal only I can not reimburse transportation costs.

I also offer an extended health guarantee for up to 20 days. For this guarantee to be activated,... you must notify me right away of any health concerns. Proper husbandry and care instructions must be followed for a refund to be possible. All refunds are dependent on the animal being shipped back to me asap. Health refunds include the cost of the animal and I cover shipping costs. Refunds are limited to the purchase price.

I will only accept returns on animals that have been quarantined properly. Due to the presence of viruses in the reptile market, I am unable to accept returns on animals that have been in any contact with others for fear of contamination. Please understand that another reptile could pass contagions that could devastate my collection. If you chose to co-habitat your new reptile or introduce it to another reptile, any guarantee is void.

If you are returning an animal you the customer must make arrangements to do so promptly. This is crucial to the health of the animal as shipping and being transferred to new enclosures can stress and compromise the well-being of the reptile. For satisfaction refunds, your reptile must be returned to me within 48 hours. For health refunds, your reptile must be returned to me as soon as directed within the extended 20 day period.

*Just a reminder about the colours of your bearded dragon *
Bearded dragons color depends on the type of set up, lighting provided, diet, age, psychology, stress, etc. of your dragon. Please be assured that I do everything I can to represent my dragons honestly. I sell bearded dragons with the price adjusted to coloration showing at the time of the specific photography session,.. or sale,... but I also take into account genetic potential as your dragon matures.  I have gone to great lengths to bring in Dragons with exceptionally high colour and strong genetics.  I have also made sure that the dragons I am using are from Top bloodlines and genetic strains yet are unrelated to keep your dragons healthy.


I guarantee your satisfaction upon arrival of the dragon. If you do not feel that the dragon you received looks like the color in the photo you were sent,... or you are unsatisfied for any reason, ..you may be entitled to a refund if you contact me within 24 hours (as discussed in the previous section). However, because there are so many factors that play into dragon coloration, I cannot guarantee the color for months or years after the dragon is out of my care. Since I do not inbreed for color, most of my babies can develop patterns and coloration that are unique and individual. In the case of new crosses (pairs who I have not bred before), I sell according to the color "as I see it" in the babies.
All of my baby dragons, even the duller ones, have great genetic potential when it comes to color. Each case will vary greatly and will depend on numerous different factors; many of which are not in my control. Some dull ones wind up coloring-up very brightly, while some bright babies do not maintain their initial color. The pricing reflects what I see in the babies and parents, and represents my best guess for color in the future.

Sexing: I do my best to offer accurate sexing on all of my reptiles. Please be aware that many species are difficult to sex at a young age. If sexing is guaranteed, any mis-sexed animals must be returned or exchanged within 30 days.

Wholesale: Any animals ordered wholesale are guaranteed live, healthy arrival. No extended guarantee applies.

I do not sell to customers under the age of 18 without parental consent.

 

Customer Support:


I care greatly about the health of my reptile and go above-and-beyond for the care of my breeders and hatchlings. If you notice any problems with any of my reptiles, please contact me immediately. I believe strongly in good customer support, and will be happy to help you far into the future with your purchase. I feel that if you follow the care regiment that I offer, your reptile should live a healthy and happy life.

Please be aware that reptiles often require a period of time to adjust to new surroundings. It is normal for animals to be skittish or shy of eating immediately after being placed in a new setup. I have had great luck with reports of most of our animals eating immediately and adjusting quickly, but I will be happy to walk with you through this period to ensure that all husbandry issues are addressed and that this adjustment period does not last too long.

Trades:

I rarely accept trades, but will only consider them from good breeders or owners who care for their dragons health first and for most.  I will only take trades from fat healthy stock and strong fat bellied hatchlings or juveniles.  If you request a trade, my policy is that you must ship first. Upon receiving the animal, I will promptly ship back to you. I may ask for references, and you are free to inquire about mine.